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Marketing strategy

A full acquisition platform for a Vancouver home-services business

Strategy, UX/UI, Next.js development, two interactive estimators, local service architecture, analytics and paid acquisition working as one growth system.

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Client
BCM Home Services
Service
Marketing strategy
Duration
Ongoing
Year
2026
A full acquisition platform for a Vancouver home-services business project visual

Results

The project at a glance.

The project is ongoing. Its first 14-day acquisition cycle used C$200 in media spend to generate 20 leads. Seventeen became paying moving customers, producing C$8,041 in revenue and C$3,392.82 remaining after staff payments and other operating costs.

20

Leads in the first 14 days

17

Booked moves / 85% conversion

C$8,041

Revenue from the launch cycle

01 / Challenge

Building the digital foundation for a local service business

BCM combines moving, handyman and property-maintenance work across Metro Vancouver. It needed more than a campaign landing page: customers had to understand two service lines, compare options, estimate an unfamiliar job and trust a new local provider before making contact.

02 / Approach

A custom website designed as an acquisition system

We shaped the strategy, information architecture, UX/UI and responsive Next.js build. Separate moving and handyman journeys, offer pages and local service-area routes support discovery. Two custom calculators turn move inventory, access conditions or handyman task lists into preliminary labour ranges, save inputs on the device and carry the full scope into an estimate request. Consent-aware analytics, Meta Pixel and server-side conversion tracking connect the experience to campaign measurement.

A full acquisition platform for a Vancouver home-services business project detail
The moving estimator collects route, inventory, access and truck-planning inputs before calculating a preliminary labour range.

03 / Result

Strong launch economics inside an ongoing growth project

The first C$200 acquisition cycle produced 20 moving leads at C$10 per lead in two weeks. Seventeen purchased the service, generating C$8,041 in revenue — an average of C$473 per booked move — with C$3,392.82 remaining after staff and other operating costs. This is the first measured launch result; the website, local acquisition structure and campaigns continue to evolve.

Inside the acquisition system

The website qualifies the job before BCM takes the call.

BCM sells variable, local work: the price changes with inventory, access, distance, materials and task conditions. The product was therefore designed to do more than generate enquiries. It helps a customer choose the right service, structure the scope and arrive at the conversation with a useful preliminary range.

Conversion path

A local search becomes a scoped request—not an empty form.

Every layer removes a different uncertainty. Geographic pages establish relevance, service pages explain the work, the right calculator collects operational detail, and measurement connects the request back to acquisition.

01

Match local intent

Moving, handyman, offer and nine Metro Vancouver service-area routes give each search a relevant starting point.

02

Choose the right path

Separate service journeys prevent a household move and a multi-task handyman visit from being forced through the same generic pitch.

03

Structure the scope

The calculators collect the variables BCM needs to plan labour, access, equipment and the first realistic range.

04

Hand off with context

The saved calculation travels into the estimate request, while attribution keeps the originating campaign visible.

Two pricing engines

Two services required two different decision models.

The calculators share one visual language but not one formula. Each reflects how the underlying service is actually scoped and sold.

Moving estimator

01

Plan labour, access and transport together.

C$150 / hour · two helpers · two-hour minimum

The moving flow builds a practical picture of the job before a crew is discussed.

  • Move type, size and route
  • Inventory and special items
  • Stairs, elevators and carry distance
  • Packing and truck requirements
Customer receives

A preliminary labour range, a starting truck-size suggestion and a complete scope ready to send to BCM.

Handyman estimator

02

Turn many small tasks into one workable visit.

C$95 / hour · two-hour minimum

The handyman flow combines task quantity with the conditions that materially affect time.

  • Task types and quantities
  • Wall and surface conditions
  • Materials and hardware status
  • Area, parking and access notes
Customer receives

One market-based labour range and one organized task list instead of a vague request spread across messages.

Acquisition architecture

The conversion does not start—or end—at the calculator.

The value comes from the connection between demand capture, product logic and measurement. Pages, tools and campaigns operate as one loop rather than independent deliverables.

01

Demand

Local search and paid campaigns bring customers with a specific service need.

02

Relevance

Service, offer and city pages answer the need in the right geographic context.

03

Qualification

The appropriate estimator turns intent into structured operational inputs.

04

Measurement

Consent-aware analytics and conversion tracking connect the request to its source and result.

First measured cycle

A C$200 test produced a visible operating result.

These are results from the first 14 days of moving acquisition. They describe one measured launch cycle, not a projected lifetime return.

C$200

Media spend

Initial moving campaign

20

Leads

Generated in 14 days

C$10

Cost per lead

Spend divided by tracked leads

17

Booked moves

85% of the tracked leads

C$8,041

Booked revenue

Average C$473 per booked move

C$3,392.82

Amount remaining

After staff and other operating costs

The project remains active. Future cycles can change as budget, demand, capacity and service mix change; the important foundation is that the journey can now be measured and improved.

What was delivered

Not a brochure site. A working acquisition layer for a local operation.

BCM combines positioning, local information architecture, custom product logic, responsive development, attribution and paid acquisition. The site explains the service, the calculators translate uncertainty into scope, and the measurement layer shows which demand turns into real booked work.

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